Life Sciences

Create targeted digital experiences and improve actionable insights

    Our Service Offerings

    We believe that the answer to successfully making this digital journey lies in the ‘how’ – a strong execution mindset, backed by compelling digital, analytics and platform capabilities to deliver tangible business outcomes

    Incedo Service Offerings - Life Sciences

    Enabling Holistic Patient Experiences

    Life Sciences companies face customer engagement (patient, provider, payer) challenges due to inconsistent, high friction, and disconnected experiences.

    Current approaches for experience design focus mostly on the qualitative elements of a patient journey when engaging with a brand. This approach, however, limits the ability of the Brand to tackle the issues comprehensively through the journey – how does one leverage the experience data available from multiple sources and existing service moments across engagement channels?

    To enable a holistic engagement and experience, our solution framework and problem solving approach brings together key elements of redesign, complemented by data science driven insights from existing service interactions to deliver targeted interventions.

    Enabling Holistic Patient Experiences

    Patient Experience and Engagement

    What we do
    Patient Journey Diagnostic
      What we deliver
        What we do
        Experience diagnostic – Data driven insights, root causes
          What we deliver
            What we do
            Experience Redesign, Launch targeted Interventions
              What we deliver

                Insights to Actions, where’s the gap?

                  Insights to Actions, where’s the gap?
                  However, the multiple degrees of separation from simply visualizing data and analytics to the real need for delivering actionable recommendations continue to increase, along with increasing cognitive burden on business users to analyze end result.
                  Our approach, anchors on a KPI Tree based problem solving framework that targets understanding the “why” (root causes), and deliver next best actions in an automated manner — significantly reducing the need for business users spending time in data exploration and analysis before getting to the answer.

                  The Incedo life sciences, next generation analytics offerings is built with the singular purpose of reducing gap to actions. Our problem solving framework, complemented by System of Insights platform capabilities, relevant industry domain expertise and data science models, help address challenges in specific areas:

                  What we do
                  Managed Customer Care, Channel management Insights
                    What we deliver
                      What we do
                      Multi channel marketing, campaign performance
                        What we deliver
                          What we do
                          Payer analytics, optimize contracting strategy
                            What we deliver
                              What we do
                              Patient Experience - actionable insights for multi-channel engagement
                                What we deliver

                                  Reimagine Care Delivery Models for MedTech with Connected Care solutions

                                  Medtech (device, diagnostics) manufacturers faced with escalating healthcare costs, regulatory pressures, and changing consumer dynamics need to shift their value creation from a device only play to solutions, taking advantage of digital to drive this transformation.

                                  The medtech industry has an urgent need to innovate and get ahead of the disruptive forces impacting its marketplace:

                                    Reimagined Care Delivery Models for MedTech with Connected Care solutions

                                    Solutions We Offer

                                    At Incedo, we help our medtech customers rapidly ideate and launch new digital solutions that holistically deliver value across a patient's journey by building a closed-loop and connected digital ecosystem. Our DNA rooted in best in class experiences from digital natives, along with the in-depth product (device)engineering expertise, offers our customers a compelling advantage in a partner who can help identify the unsolved need, innovate and launch new solutions.

                                    Connected Care Solutions

                                    What we do
                                    Innovation as a Service
                                      What we deliver
                                        What we do
                                        Launch digital products, engineering
                                          What we deliver
                                            What we do
                                            Closed Loop Analytics
                                              What we deliver

                                                Impact Delivered

                                                          Get In Touch

                                                          We are always looking for new ideas and new partnerships. Contact us to see how we can help you.

                                                          Talk to sales
                                                          +1-408-531-6040
                                                          Email us
                                                          inquiries@incedoinc.com