Cloud Transformation and Management

A bank wanted to engage with customers digitally to remain relevant to the growing younger (more tech-savvy) demographic. Digital channels had no ways of achieving scale, real time action ability did not exist and all functions were managed in silos.

Incedo designed a scalable and highly available system where this data was migrated. A central data lake was created on AWS using S3 data storage which was used to run analytics to improve email campaigns, real time customer targeting and also see the impact of the marketing spend in terms of dashboard reports.

Incedo transformed and re-architected the monolithic and manual reward redemption platform of a financial services customer into an automated and robust AWS Cloud hosted architecture. The older reward management platform had various issues like complexity, redundant processes, lack of dashboards and isolated systems for third party integration. After the overhaul the overall process flow for rewards management (promotion creation, rewards upload, rewards tracking and disbursement of funds to account) became more transparent and error free. The new system both created an amazing customer experience, and also reduced costs and provided more important information to the financial services firm.

A life sciences client had their data storage system used to mine and visualize the datasets to enable scientific insights, discovery and predictive toxicology efforts for safety assessments. However the data was spread across different sources and was in hundreds of different formats. The data had to be migrated to Azure for consolidation and curated and converted to FDA approved formats.

We did a detailed data assessment and planning exercise which included studies data across thousands of studies, grouping the study data based on affinity of data sets, source and structure and migrated the data to Azure.

The standardization of all data into a single format and Integration of all data sources into one platform led to enabling advanced data query capability accelerating scientific insights and predictive toxicology efforts. This translated into both improving patient outcomes, and reducing the cost of healthcare delivery.