Incedo Belief System


There continues to be a gap between the promise and the realized value from investments in Digital. At Incedo, we are obsessed with helping our customers harness the best of digital technologies to transform themselves and derive competitive advantage.
Hear from our CEO, Nitin Seth.
Our 8 fundamental principles guide us in helping our customers achieve the value of Digital.


Our guiding principles


From Strategy to Execution
We have the wherewithal to bring together strategy and execution that enables business outcomes. We partner with you in this journey, from designing transformation strategies to operationalizing them. Our integrated engagement model ensures complete alignment and enables value realization.


Focus on Business Outcomes
We believe that true transformation comes from realizing tangible business outcomes. That’s why our engagements start with business metrics that need to be impacted, and the program design, execution and on-going operations is always measured against these metrics.


Bringing the best from Digital Natives
Making digital transformation successful requires a mindset that thrives in an agile, aggressive and fail-fast world that is typical of Digital Natives. We bring a strong digital-first mindset into our engagements. Our leadership team comes with rich experience from well-recognized Digital Natives such as Flipkart, Groupon, Yahoo! and Google.


Leverage Domain Expertise
As companies move across the technology maturity curve, the next wave of successful firms will be the ones who can exploit the weak signals faster than the competition. We bring deep industry domain experience to our engagements that help us identify the right problems and to solve them more effectively by exploiting the domain and client context nuances to drive targeted solutions that enable our clients to make faster and better decisions.


Embrace a Multidisciplinary Approach
Successful execution of digital transformation programs requires a combination of problem solving, Design Thinking and UX, Data Science and Engineering capabilities. We have expertise across these capabilities. We have also adopted Agile Product processes to empower our multidisciplinary program teams.


Adopt a Services and Platforms approach
The boundary between Services and Platforms is blurring. Our client-centric approach involves bringing together our proprietary digital platforms, partner solutions and consulting services. We are product and method agnostic. Our focus is on choosing the right combination of services and products to deliver meaningful business outcomes.


Execute with a 2-Speed mindset
Change encompasses uncertainty. We believe that delivering sustainable business outcomes requires a 2-speed approach to execution:
- Speed 1: Solve specific problems driven by business priorities and deliver impact in an iterative and agile manner.
- Speed 2: Through the execution of individual use-cases, develop long-term capabilities with technology platform accelerators, reusable data assets and so on.


The Global Delivery Model
Global delivery is no longer about cost arbitrage but about bringing together the best possible talent at a compelling cost structure. We leverage the Global Delivery model to bridge the ‘talent supply arbitrage’ as multidisciplinary skills are required to deliver on digital transformation initiatives.