Overview

Incedo LighthouseTM is a transformative, AI-powered autonomous problem-solving platform built with GenAI-driven intelligence. It enables continuous, real-time problem discovery and root cause analysis, seamlessly generating critical insights from data to drive faster, smarter actions.

By automating the identification of performance bottlenecks and decision blind spots, Incedo LighthouseTM empowers leaders to detect risks early, act precisely, and drive business outcomes at speed and scale.

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Platform Features

Problem Structuring

Problem Structuring

Breaks down complex challenges for repeatable, structured analysis
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Problem Identification

Problem Identification

AI-powered discovery of critical issues and root causes
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Insights Consumption

Insights Consumption

Tracks real-time metrics across all levels to support data-driven decisions
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Metrics Tracking

Metrics Tracking

Continuously monitoring of key performance indicators at multiple organizational levels, providing real-time insights
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Action Taking

Action Taking

Keeps a detailed record of all corrective actions, ensuring every step taken is documented and tracked for comprehensive oversight
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Action Impact Monitoring

Action Impact Monitoring

Tracks corrective actions and measures impact, ensuring refinement and scalability of successful solutions
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Key Business Challenges

KPIs without Actionable Insights

Metrics tracked, but not tied to meaningful business outcomes due to lack of actionable insights

Insight Blind Spots

Endless dashboards, yet no clarity on what truly drives performance

Action Gaps

Insights not flowing into coordinated, system-driven action execution
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Incedo LighthouseTM Powered Products

AI-native Decision Optimizer for Collections

Empowering Banks to Detect Risk Early, Act Precisely, and Recover Smarter

Incedo LighthouseTM powered Optivus for Collections is an AI-native decision optimization platform that seamlessly integrates with existing collections infrastructure, enabling proactive, data-driven decision-making. It identifies risks early, prioritizes high-impact accounts, and recommends optimal strategies using machine learning–driven analytics, micro-segmentation, and self-cure clustering. The platform also ensures full transparency and compliance with relevant regulations.

AI-driven Patient Intelligence Platform

Personalizing Patient Journeys to Improve Adherence and Experience

IntelliPatient, powered by Incedo LighthouseTM, is an AI-driven Patient Intelligence platform to help Life Sciences and Pharmas to drive personalized Direct-to-Patient engagement leading to reduced patient drop-offs and improved patient experience. As digital-first players raise the bar, Direct-to-Patient engagement has become essential – helping pharmas’ deliver connected care, strengthen adherence, and build deeper engagement with patients.

Autonomous Network Insight and Optimization EWS

Accelerating Network Reliability Through Real-time AI-driven Diagnostics

Proxima, powered by Incedo LighthouseTM, continuously monitors cell site and network performance, detects anomalies, finding root cause and automates corrective actions—enhancing customer experience and overall churn reduction.

Business Impact

By connecting data, intelligence, and action, Incedo LighthouseTM delivers tangible business outcomes across sectors — driving ROI from AI@Scale.

Revenue Optimization
10–20% uplift through predictive, outcome-linked interventions.
Operational Efficiency
25–40% reduction in operating costs through reduced manual effort
Experience Transformation
Personalized engagement with decision makers drives satisfaction and loyalty
Decision Velocity
Response time improved from days to minutes
Risk Reduction
Early anomaly detection minimizes losses
Regulatory Assurance
Explainable AI ensures audit-ready traceability and governance

Insights and Resources

Spotlight

Available on AWS solution space

Incedo LighthouseTM - AI Decision Automation Platform

Enable business leaders to improve operational metrics by automating AI based insights and action recommendation.

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