Overview

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At Incedo, we lead operational excellence by addressing key customer challenges and leveraging advancements in AI, cutting-edge data solutions, and deep domain expertise. Our innovative approach transforms traditional operational models by seamlessly integrating AI-led digitization and automation. This drives significant improvements in cost efficiency, quality, time management, and risk reduction across critical front, middle, and back-office functions.

By adopting our operations transformation framework, your organization can redefine efficiency and effectiveness, setting new benchmarks for success.

Offerings

Operations Transformation
Diagnostics

Operations Transformation
Diagnostics

We offer data insights-led diagnostics and assessments of operational processes and technology systems to uncover transformation opportunities, delivering measurable impacts on key KPIs.
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GenAI & Data-led
Intelligent Operations

GenAI & Data-led
Intelligent Operations

We harness GenAI and advanced data capabilities to drive intelligent operations, enabling faster and more accurate processing through AI-human workflows.
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Workflow & Process
Automation

Workflow & Process
Automation

We implement cutting-edge technology to streamline workflows, enhance efficiency, and reduce turnaround times.
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Global Business
Operations Delivery

Global Business
Operations Delivery

We leverage our right-shoring model across time zones for optimal quality, coverage, cost-efficiency, and service impact.
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Next Gen Operations
Command Center

Next Gen Operations
Command Center

We achieve real-time visibility into operational KPIs and SLAs, enabling proactive issue identification, root cause analysis, fault detection, and scenario planning.
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Platforms

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AI-driven autonomous problem discovery and root cause analysis platform with GenAI-assisted insights

Incedo LighthouseTM, our AI-driven platform automates problem discovery, aligns North Star metrics with quantitative data, and streamlines the ‘data-insights-actions’ loop. Enterprises often face challenges in extracting fast, actionable insights from data due to manual, opaque, and resource-heavy processes, Incedo LighthouseTM enables enterprises to overcome challenges in manual problem discovery and inefficient KPI tracking to effortlessly make impactful business decisions.
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Incedo DataXel: Data Modernization Product Suite

Incedo DataXel is Incedo’s next-generation data modernization platform built to help enterprises accelerate their cloud journey and unlock their full potential. It unifies data migration, transformation, and data quality under one intelligent framework — designed for scalability, accuracy, and trust.

Agentic AI Platform for Enterprise Contextual Intelligence

Brainspark is Incedo’s Agentic AI Enablement Platform — designed to help enterprises build, deploy, and manage multi-agent systems that deliver measurable business value.

  • Prebuilt Agent Marketplace
  • Deep Domain Contextualization
  • Agentic + Deterministic Workflows
  • Ecosystem Integration
  • Enterprise-Grade Security & Compliance
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KRATOS - Incedo’s AI-enabled Regulatory Compliance Platform for Banking

Kratos is an AI-driven data control framework that unifies policy interpretation, rule generation, execution and continuous assurance into a single intelligent platform. It enables banks to automate data quality (DQ), strengthen regulatory compliance and achieve audit-ready transparency across their data ecosystem.

By embedding intelligence into every stage of data governance, Kratos empowers banks to move from reactive control to predictive assurance – ushering in a new era of autonomous, explainable, and regulatory-ready data quality.

Services

Operations Support

Transform Wealth Management & Banking operations with AI-driven automation, data intelligence, and deep industry expertise to enhance efficiency, optimize costs, and mitigate risks.

Cloud & Intelligent
Infrastructure Services (CIIS)

Enhance efficiency with our AI-driven managed IT & Cloud Services—secure, scalable, and cost-effective solutions that optimize operations and drive business growth.

Finance & Accounts
Operations

Harness AI, automation, and financial expertise to build agile, future-ready finance functions that drive efficiency and strategic growth.

Product Support

AI-driven technical support that optimizes interactions, streamlines processes, and accelerates issue resolution for a smarter, more efficient support experience.

Insights and Resources

Partners

Our strong technology stack, digital expertise and partnerships with leading technology companies enable us to deliver superior digital experiences and strategies that increase revenue streams.

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