Overview

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We help bring together design teams that are hyper-focused on delivering results at the intersection of user satisfaction and business impact. We build within technologies such as Salesforce, Appian, Pega, or PowerBI, along with boutique custom application development powered by the trifacta of AI, data and digital.

Offerings

Design Thinking
& Diagnostics

Design Thinking
& Diagnostics

We uncover hidden opportunities with workshops, user insights, and data analysis of user journeys. We help find the actual impact by strategically uplifting experiences.
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UX Design

UX Design

We leverage our data-driven UX design to transform how users interact with your workplace tools, mobile apps, or portals to boost adoption, productivity, engagement, and satisfaction.
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User Research

User Research

We validate experiences and understand true pain points to ensure you get insights from the right types of users so you can feel confident in the strategy.
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Content Strategy

Content Strategy

We align with your brand and tone standards and help create marketing sites, email campaigns, and user touchpoints that drive increased throughput.
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Case Studies

  • Case Study

10X improvement in click throughs for email campaigns in a top global telecom company

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  • Case Study

Achieving a 50% increase in conversions on digital channels for a Fortune 50 Telco

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  • Case Study

Attaining up to 90% straight through processing by reimagining customer experience

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  • Case Study

Designing first mobile app for advisor users in 4 weeks for leading Wealth Management firm

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Insights and Resources

  • Whitepaper

Client portals for Wealth Managers

reimagining banking customer engagement through personalization leveraging incedo lighthouse
  • Blog

Transforming banking customer experiences: the power of personalization through Incedo LighthouseTM and AWS

Partners

Our strong technology stack, digital expertise and partnerships with leading technology companies enable us to deliver superior digital experiences and strategies that increase revenue streams.
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