Case Study
Transforming carrier management with automation for a US-based large Telecom enterprise
- Telecom
- Cybersecurity
- High volume: Processing over 116,000 carrier emails annually.
- Manual workload: 6,600 hours of manual effort spent per year.
- Inaccuracy: Frequent email format changes caused automation errors.
- Inefficiency: Lack of differentiation between critical notifications and routine requests
Reduction in TCO and maintenance