In-Person Event

Incedo is a Silver Sponsor at the American Banker Payments Forum 2024

Improving Customer Experience Through Integrated Payables Optimization

28th March | 3:00 PM ET

Business payments in the U.S. exceed $30 trillion annually, but businesses of all sizes continue to grapple with accounts payable inefficiencies and complexities of interfacing with suppliers and payees for payments execution. Banks can do even more to help their business customers – and improve their customer experience – through integrated payables optimization leveraging recent technology innovations, advanced data analytics, and AI.

Key take away from this session:

  1. Understanding of specific improvement opportunities across the AP value chain
  2. How integrated AP optimization, data analytics, and AI can help to capture those improvements
  3. What more banks can do to help their business customers with accounts payable optimization – and help improve their B2B and B2C business customer experience


  • Allen K Merrill

    Head of Payments, Incedo Inc.

  • Bridgit Chayt

    Head of Treasury Management, Fifth Third Bank

  • Paul Davis

    Director, Market Intelligence, Strategic Resource Management