The client is one of the top 5 leading provider of technology, communications, information and entertainment products and services, and a global leader in 5G technologies.
Client was looking for a competent modernization partner to enable effective metrics collection and analysis that provides ways to improve automated flows in network troubleshooting and trouble ticket management for its 5G network.
See how Incedo’s solution helped the client with:
Monetizing 5G services in short time
Improved delivery effectiveness through higher productivity and Sprint predictability
Significantly reduced lead time by 40% in solving customer issues