Our client is a global provider in the cybersecurity space who was looking to modernize its legacy products while also sustaining its market share. The company was losing out business to competition, because of missing cloud footprint. To achieve their goal of moving to a cloud environment and accelerate modernization initiatives, they partnered with Incedo to build a cost effective cloud solution for their products and platforms.

    The transformation resulted in:

    First public launch of SaaS platform

    First public launch of SaaS platform within the 6-8 months of team formation

    Enabled subscription model

    Enabled subscription model through shorter release cycles, faster launches and reduced time to market with lean & agile systems and increased velocity

    Multilingual and multiregional SaaS offerings

    Multilingual and multiregional SaaS offerings strengthened

    Improved defect fixing

    Improved defect fixing with an increased rate of more than 200% customer-reported defect fixes

    More than 7% increase in CSAT score

    More than 7% increase in CSAT score for its industrial customers

    modernization & cloud migration

    Ease of upgrades for the future with modernization & cloud migration