BSI Financial an industry leader providing mortgage solutions to consumers. In addition, it provides Digital platforms to independent mortgage servicing companies to drive operational excellence and intelligent customer experience. BSI had decided to pivot the enterprise to “Cloud-first” and “Ai-first” strategy, focus resources on customer engagement and innovation, and enable greater agility. Over time, it would like to reduce cost of technology ownership.

    See how Incedo’ solution helped BSI realized following Impact:

    Promotion of brand and messaging

    Promotion of brand and messaging for clients to end customers was simplified

    pay per use subscription model

    Enabling pay per use subscription model for customers

    Seamless integration

    Seamless integration of third party offerings and services

    Monetization of internal IP

    Monetization of internal IP and capabilities created over time

    Increased self-service on the platform

    Increased self-service on the platform and reduced cost to serve for end customers

    Enhanced customer experience

    Enhanced customer experience from simpler onboarding and engagement for end customers

    cross and upsell opportunities

    Increased cross and upsell opportunities for end customers