Incedo Inc.

About the Customer

BSI Financial an industry leader providing mortgage solutions to consumers. In addition, it provides Digital platforms to independent mortgage servicing companies to drive operational excellence and intelligent customer experience. BSI had decided to pivot the enterprise to “Cloud-first” and “Ai-first” strategy, focus resources on customer engagement and innovation, and enable greater agility.

Platforms modernization and operations transformation were identified as a priority to create capacity for growth, lower operating costs, and allow for scalability. This encompassed loan servicing, MSR portfolio due diligence, Internal and External reporting, and Mortgage Operations.

What Incedo Did

BSI chose Incedo as a partner to re-imagine and engineer cloud native SaaS Platforms on AWS cloud. This encompassed:

Impact

promotion-brand-messaging

Promotion of brand and messaging for clients to end customers was simplified

enabling-pay-subscription-model

Enabling pay per use subscription model for customers

seamless-integration-offerings

Seamless integration of third party offerings and services

monetization-internal-IP

Monetization of internal IP and capabilities created over time

increased-self-service-platform

Increased self-service on the platform and reduced cost to serve for end customers

enhanced-customer-experience

Enhanced customer experience from simpler onboarding and engagement for end customers

increased-upsell-opportunities

Increased cross and upsell opportunities for end customers

Industries

  • Financial Services

Services

  • Cloud Transformation

Want to know more, download Case Study here